Onsite Operations & Planning Associate

Grand River Aseptic Manufacturing, Inc.; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits from day 1 (medical, dental,

401(k) vesting from day one

Paid volunteer time (16 hours/year)

Paid time off up to 104 hours/year

Wellness time off

10 paid holidays

Job summary

Grand River Aseptic Manufacturing, GRAM, is seeking a Business Operations Associate to translate client demand into actionable production and operational plans. This onsite role collaborates with the Director of Business Operations and cross-functional teams to ensure timely batch release and delivery of customer commitments.

You will maintain forecasting tools, develop dashboards, and monitor schedules while identifying risks and improvement opportunities.

Qualifications

• Training or education in project management or equivalent knowledge and experience.
• Demonstrated leadership working with teams.
• Proficient computer skills in Microsoft Word, Excel, and Outlook.
• Bachelor’s degree preferred.
• 1+ year related work experience in manufacturing preferred.
• Experience in a pharmaceutical environment preferred.
• Familiarity with project management techniques, timelines, tools, and software preferred.

Responsibilities

• Assist with the collection, organization, and maintenance of operational, production, and customer demand data.
• Support the preparation of reports, dashboards, and performance metrics for leadership review.
• Update and maintain planning tools, Smartsheets, and business systems to ensure data accuracy.
• Monitor and track production schedules, batch release activities, and customer commitments.
• Coordinate meetings, document action items, and follow up on assigned tasks to support production readiness and batch release activities.
• Work with cross-functional teams to gather information and ensure timely communication of operational updates.
• Support the tracking of key business metrics and identify data discrepancies for escalation.
• Assist in the preparation of presentations and reports for departmental and leadership meetings.
• Help identify scheduling conflicts, delays, or operational issues and communicate them to the appropriate team members.
• Respond to routine requests for operational data, reports, and status updates.
• Build collaborative relationships with internal stakeholders to support efficient execution of business objectives.
• When required, attend and facilitate regular status meetings with cross functional internal stakeholders followed up with meeting agendas and minutes.
• Assist in the creation and participation of delivering well-organized presentations.
• Resolve and/or escalation issues in a timely fashion.
• Identify opportunities for improvement and make constructive suggestions for change.

Skills

Project management

Leadership

Microsoft Word

Excel

Outlook

Education

Bachelor's degree

Tools

Smartsheets

Job description

Grand River Aseptic Manufacturing, GRAM, is seeking a Business Operations Associate to translate client demand into actionable production and operational plans. This onsite role collaborates with the Director of Business Operations and cross-functional teams to ensure timely batch release and delivery of customer commitments.

You will maintain forecasting tools, develop dashboards, and monitor schedules while identifying risks and improvement opportunities.