Business Operations Associate — Data-Driven Impact (Onsite)

Grand River Aseptic Manufacturing; Grand Rapids (MI); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Benefits starting day 1

Paid volunteerism

PTO and WTO

Paid holidays

Competitive pay

Job summary

Grand River Aseptic Manufacturing is seeking a Business Operations Associate to help translate client demand forecasts into actionable production and operational plans. You will support revenue realization, timely batch release, and delivery of customer commitments in a fully onsite role.

The ideal candidate has project management exposure, proven leadership, and strong skills in Word, Excel, and Outlook. Preferred candidates hold a bachelor’s degree and familiarity with Smartsheets in a

Qualifications

• Training or education in project management or equivalent knowledge and experience.
• Demonstrated leadership working with teams.
• Proficient in Word, Excel, and Outlook.

Responsibilities

• Assist with the collection, organization, and maintenance of operational, production, and customer demand data.
• Support the preparation of reports, dashboards, and performance metrics for leadership review.
• Update and maintain planning tools, Smartsheets, and business systems to ensure data accuracy.
• Monitor and track production schedules, batch release activities, and customer commitments.
• Coordinate meetings, document action items, and follow up on assigned tasks to support production readiness and batch release activities.
• Work with cross-functional teams to gather information and ensure timely communication of operational updates.
• Support the tracking of key business metrics and identify data discrepancies for escalation.
• Assist in the preparation of presentations and reports for departmental and leadership meetings.
• Help identify scheduling conflicts, delays, or operational issues and communicate them to the appropriate team members.
• Respond to routine requests for operational data, reports, and status updates.
• Build collaborative relationships with internal stakeholders to support efficient execution of business objectives.
• When required, attend and facilitate regular status meetings with cross functional internal stakeholders followed up with meeting agendas and minutes.
• Assist in the creation and participation of delivering well-organized presentations.
• Resolve and/or escalation issues in a timely fashion.
• Identify opportunities for improvement and make constructive suggestions for change.

Skills

Leadership

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

Bachelor's degree

Project management training

Tools

Smartsheets

Job description

Grand River Aseptic Manufacturing is seeking a Business Operations Associate to help translate client demand forecasts into actionable production and operational plans. You will support revenue realization, timely batch release, and delivery of customer commitments in a fully onsite role.

The ideal candidate has project management exposure, proven leadership, and strong skills in Word, Excel, and Outlook. Preferred candidates hold a bachelor’s degree and familiarity with Smartsheets in a