Onsite Operations & Client Success Lead

ManpowerGroup; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

ManpowerGroup seeks an OnSite Manager to ensure seamless site operations, leadership, and profitability across client locations. You will lead the service team, manage client communications, and drive KPI performance while maintaining a positive experience for clients and talent.

You will champion safety, ensure onboarding compliance, and coordinate with stakeholders to meet client expectations, contributing to operational efficiency and service excellence daily.

Qualifications

• 3+ years in staffing and/or sales.
• High school diploma or equivalent.
• Proficient with MS Office, SharePoint, Outlook, and workforce management systems.

Responsibilities

• Oversee site operations and talent management to ensure efficiency and client satisfaction.
• Lead service delivery and reporting, including data accuracy, time entry, attendance, payroll, and invoicing processes.
• Engage and support talent through regular check-ins, performance feedback, and safety discussions.
• Wrap up daily operations with administrative tasks, safety reporting, and client/talent updates for continuity and improvement.

Skills

Staffing industry experience

Sales experience

Leadership experience

Education

High school diploma or equivalent

Bachelor's degree

Tools

MS Office Suite

SharePoint

Outlook

Workforce Management Systems

Job description

ManpowerGroup seeks an OnSite Manager to ensure seamless site operations, leadership, and profitability across client locations. You will lead the service team, manage client communications, and drive KPI performance while maintaining a positive experience for clients and talent.

You will champion safety, ensure onboarding compliance, and coordinate with stakeholders to meet client expectations, contributing to operational efficiency and service excellence daily.