Onsite Operations Admin & Data Support

FedEx; Oak Park (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Weekend availability

Job summary

FedEx Logistics is seeking a detail-oriented clerical associate for an onsite role in Oak Park, MI. You will perform essential administrative tasks, support data entry and reporting, and serve as a first point of contact for customer inquiries.

The position requires a high school diploma or GED and at least four years of customer service or clerical experience, preferably in a dock or distribution environment.

Qualifications

• High School Diploma or GED required.
• Four years of customer service/clerical experience required.
• Experience in dock operations or distribution center preferred.

Responsibilities

• Provide clerical support (photocopying, filing, emailing, answering calls).
• Review, research, and enter data in systems to support functions.
• Compile data and generate regular and ad-hoc reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audits by retrieving data for review.
• Support quality assurance and loss prevention by addressing issues and ensuring package condition.
• Process IC settlements and DOT-related documentation; track mileage and payments.

Skills

Typing

Data entry

Phone etiquette

Copier usage

Fax usage

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics is seeking a detail-oriented clerical associate for an onsite role in Oak Park, MI. You will perform essential administrative tasks, support data entry and reporting, and serve as a first point of contact for customer inquiries.

The position requires a high school diploma or GED and at least four years of customer service or clerical experience, preferably in a dock or distribution environment.