Afternoon Dock & Admin Specialist

Federal Express Corporation; Oak Park (MI); On-site; USD 23,000 - 29,000; Full time

Job summary

Federal Express Corporation in Oak Park, MI is hiring for a dock and administrative support role. The position handles clerical tasks, data entry, and customer service while supporting management with reports and audits.

The role requires a High School Diploma or GED and at least four years in customer service or clerical work. Weekend availability and lifting up to 75 lbs are noted, with on-site work and an afternoon shift (4-9 pm).

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; DC/dock ops experience preferred.

Responsibilities

• Provide clerical support across management and operations functions (photocopying, filing, faxing, emailing, phone).
• Enter data in systems and compile reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Support BCSA audit data retrieval as needed.
• Assist with QA/Loss Prevention duties and ensure packages are properly scanned and delivered.

Skills

Typing

Data entry

Phone & office equipment

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Office software

Web-based applications

Job description

Federal Express Corporation in Oak Park, MI is hiring for a dock and administrative support role. The position handles clerical tasks, data entry, and customer service while supporting management with reports and audits.

The role requires a High School Diploma or GED and at least four years in customer service or clerical work. Weekend availability and lifting up to 75 lbs are noted, with on-site work and an afternoon shift (4-9 pm).