Onsite Open Enrollment CSR — Phoenix (Contract)

Gould Intelligent; Phoenix (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Gould Intelligent is seeking two Customer Service Representatives for a short-term contract in downtown Phoenix, AZ. This on-site role runs Monday through Friday, 8:00 am to 5:00 pm, with pay at $18 per hour. Candidates will handle incoming calls from employees regarding open enrollment and benefit questions.

Ideal applicants have at least one year of call center experience and are eligible to work on a W2 basis for a U.S. employer without sponsorship.

Qualifications

• 1 year of call center experience required.
• W2 eligibility for U.S. employer without sponsorship.
• Must reside in the Phoenix metro area and be able to start with 2 weeks' notice.
• Must pass background check.

Responsibilities

• Answer incoming calls from employees about open enrollment.
• Assist with benefits enrollment processes and related inquiries.

Skills

Call center experience

Customer service

Job description

Gould Intelligent is seeking two Customer Service Representatives for a short-term contract in downtown Phoenix, AZ. This on-site role runs Monday through Friday, 8:00 am to 5:00 pm, with pay at $18 per hour. Candidates will handle incoming calls from employees regarding open enrollment and benefit questions.

Ideal applicants have at least one year of call center experience and are eligible to work on a W2 basis for a U.S. employer without sponsorship.