Customer Service Reps

Gould Intelligent, LLC; Tucson (AZ); On-site; USD 18,000 - 26,000; Full time

Job summary

Gould Intelligent, LLC in Tucson, AZ is seeking five Customer Service Representatives for a long‑term contract. Positions are onsite, Monday through Friday, 8 am to 5 pm, with pay at $16 per hour.

Duties include assisting customers in person and by phone to explain program eligibility, keeping accurate records of interactions, and notifying customers of investigation results or planned adjustments. Candidates should have customer service experience and a high school diploma or GED; bilingual

Qualifications

• Must have prior customer service experience.
• High school diploma or GED required.
• Bilingual in Spanish preferred.

Responsibilities

• Assist customers in person and over the phone to provide information about program eligibility.
• Keep accurate records of customer interactions and outcomes.
• Notify customers of investigation results or planned adjustments when applicable.

Skills

Customer service experience

Bilingual Spanish

Education

High school diploma or GED

Job description

Gould Intelligent (an Arizona company) is seeking 5 Customer Service Reps for a long term contract in Tucson, AZ. Work will be onsite in Tucson, AZ. Mon – Fri, 8 am to 5 pm. Pay is $16/hr.

Candidates will be assisting customers in person and over the phone to provide information about program eligibility. Must keep accurate records of customer interactions and may contact customers to notify them of investigation results or planned adjustments. Candidates must have Customer Service experience and a high school diploma or GED. Preferred candidates will be bilingual in Spanish.

Must be eligible to work on a W2 basis for any U.S. employer without sponsorship (no 3rd parties or corp to corp), currently reside in the Tucson area, be able to start with 2 weeks’ notice, and be able to pass relevant background check.