Onsite Office & Facilities Coordinator

ERock; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay reflective of skill

Company-Paid Life Insurance

Flexible Spending Account (FSA)

Wellness Programs and Incentives

401(k) Retirement Plan & Company Match

Paid Time Off – Sick & Vacation Time

Paid Holidays

Eligible for overtime

Job summary

ERock seeks an Employee Services Assistant to ensure smooth office operations. You will greet visitors, handle reception duties, manage meetings, and keep common areas tidy.

You will support safety processes and coordinate with IT and Safety for new-hire spaces, travel, and events. The role requires a 2+ year background in administration or customer service, an Associate’s degree, and the ability to lift up to 30 pounds.

Qualifications

• Associate’s degree or equivalent required.
• 2+ years of administrative and/or customer service experience.
• Able to lift objects up to 30 pounds.
• Must be able to work onsite Monday – Friday each week at assigned location.
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees.
• Strong computer skills and proficiency with MS Office (Teams, Outlook, Word, Excel & SharePoint)
• Ability to handle highly sensitive information in a confidential manner.
• Demonstrate strong organizational skills and attention to detail.
• Ability to prioritize and work well in an environment with competing demands.
• Strong customer service skills, self-starter, highly motivated, and flexible as priorities change.
• Ability to work in a team environment and coordinate with other areas to achieve goals and objectives with minimum direct supervision.

Responsibilities

• Greet visitors, sign in, and conduct safety orientation.
• Open and close protocols.
• Maintain a clean, organized main reception area.
• Restock kitchen and maintain break-room cleanliness.
• Provide admin support: scheduling meetings, preparing documents, mailing, maintaining conference rooms.
• Monitor and replenish office and kitchen supplies; track spending.
• Assist employees and address facility-related requests.
• Support safety protocols and drills.
• Arrange workspace for new hires; setup meetings and events.
• Occasional overtime or weekend support for events.

Skills

Strong communication

Organizational skills

Customer service

Team collaboration

Attention to detail

MS Office proficiency

Education

Associate’s degree or equivalent

Tools

MS Office

SharePoint

Excel

Outlook

Teams

Word

Job description

ERock seeks an Employee Services Assistant to ensure smooth office operations. You will greet visitors, handle reception duties, manage meetings, and keep common areas tidy.

You will support safety processes and coordinate with IT and Safety for new-hire spaces, travel, and events. The role requires a 2+ year background in administration or customer service, an Associate’s degree, and the ability to lift up to 30 pounds.