Employee Services Assistant

Enchanted Rock; Houston (TX); Sur place; USD 38 000 - 62 000; Plein temps

Avantages offerts par ce poste

Company-Paid Life Insurance

Flexible Spending Account (FSA)

Wellness Programs and Incentives

401(k) Retirement Plan & Company Match

Paid Time Off – Sick & Vacation Time

Paid Holidays

Eligible for overtime

Résumé du poste

ERock is seeking an Employee Services Assistant to ensure smooth office operations at the Titan facility in Northwest Houston. You will handle administrative tasks, assist employees and visitors, maintain reception areas, and support safety protocols. Strong communication and organizational skills are essential.

The role reports to the Supervisor, Employee Services, and requires onsite work Monday through Friday with potential for occasional overtime during events.

Qualifications

• Associate’s degree or equivalent required.
• 2+ years of administrative and/or customer service experience.
• Able to lift objects up to 30 pounds.

Responsabilités

• Greet visitors, sign in, and conduct safety orientation.
• Perform opening and closing protocols.
• Maintain a clean and organized main reception area.
• Re-stock kitchen supplies and assist with break-room organization.
• Provide administrative support to site personnel, including scheduling meetings and preparing documentation.
• Keep track of company accounts and processes for shipping and employee requests.

Connaissances

MS Office

Customer service

Communication

Team player

Formation

Associate’s degree

Outils

SharePoint

Excel

Outlook

Teams

Description du poste

We are ERock!

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, quick-response distributed generation to increase reliability and stability, reduce costs, and decrease carbon footprint.

At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

Role Overview:

As an Employee Services Assistant, you will be responsible for ensuring the smooth functioning of the office by assisting with various administrative, clerical and operational tasks. You will contribute to creating a safe, clean, and organized environment for employees, clients, and visitors. The ideal candidate will be an outgoing team player, an excellent communicator, demonstrate a positive, welcoming attitude, and be able to multitask and manage various responsibilities.

This position will support our Titan facility in Northwest Houston and report directly to the Supervisor, Employee Services.

Key Responsibilities:

• Greet visitors, make sure they sign in, and go through safety orientation.
• Perform the opening and closing protocols.
• Maintain a clean and organized main reception area.
• Re-stock kitchen supplies, maintain a clean, working office environment, and assist with break-room cleanliness and organization.
• Assist employees as needed and address facility-related requests.
• Monitor and replenish office supplies, kitchen supplies, and office consumables.
• Keep track of spending on consumables, furniture, supplies, event support, etc.
• Provide administrative support to site personnel, including scheduling meetings, preparing documentation, mailing documents, and keeping conference rooms and common areas tidy.
• Keep track of company accounts and processes for shipping and employee requests, etc.
• Accept packages, mail and acknowledge the receipt of them to the purchaser. Deliver packages as needed.
• Support safety protocols by identifying and addressing potential hazards, ensuring emergency exits are clear, and participate in safety drills.
• Assist in setting up and arranging furniture, equipment, and materials for meetings, events, or workspace changes.
• Ensure compliance with health, safety, and environmental regulations applicable.
• Work together with Safety and IT to ensure new hires’ work spaces are arranged and in order according to submitted requests.
• Support travel as needed.
• Support employee events as needed.
• Participate in special projects as directed.
• May require occasional overtime or weekend support for special events.
• Other responsibilities may be assigned as needed.

Requirements

Basic (Required) Qualifications:

• Associate’s degree or equivalent required.
• 2+ years of administrative and/or customer service experience.
• Able to lift objects up to 30 pounds.
• Must be able to work onsite Monday – Friday each week at assigned location.
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees.
• Strong computer skills and proficiency with MS Office (Teams, Outlook, Word, Excel & SharePoint)
• Ability to handle highly sensitive information in a confidential manner.
• Demonstrate strong organizational skills and attention to detail.
• Ability to prioritize and work well in an environment with competing demands.
• Strong customer service skills, self-starter, highly motivated, and flexible as priorities change.
• Ability to work in a team environment and coordinate with other areas to achieve goals and objectives with minimum direct supervision.

Benefits:

• Competitive pay reflective of skill and experience level.
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off – Sick & Vacation Time
• Paid Holidays
• Eligible for overtime

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ERock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At ERock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”