Onsite NOC Technician - Second Shift | $20-$21/hr + Benefits

Insight Global; Birmingham (AL); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Comprehensive benefits package

Medical, dental, and vision insurance

401(k) retirement plan eligibility after 90 days

Paid sick leave

Paid time off benefits

Job summary

A leading staffing agency is seeking a NOC technician for their team in Birmingham, Alabama. This role involves onsite monitoring of the data center and communication networks during the second shift (Tuesday through Saturday). The ideal candidate will manage tickets, solve issues for internal customers, and develop new policies and tools while adhering to Standard Operating Procedures. This opportunity is contractual, lasting until 2026, with a pay rate of $20-$21 per hour and a comprehensive benefits package.

Qualifications

• Strong understanding of IT components for network monitoring.
• Ability to work independently and stay organized.
• Previous NOC experience preferred.

Responsibilities

• Proactively monitoring the data center and communication networks.
• Managing tickets and solving issues for internal customers.
• Escalating tickets as needed according to procedures.

Skills

IT components for network monitoring

Ability to work independently

Exposure to Control-M

Experience with App Dynamics

Previous NOC experience

Tools

Control-M

JAMS

ServiceNow

App Dynamics

Splunk

Job description

A leading staffing agency is seeking a NOC technician for their team in Birmingham, Alabama. This role involves onsite monitoring of the data center and communication networks during the second shift (Tuesday through Saturday). The ideal candidate will manage tickets, solve issues for internal customers, and develop new policies and tools while adhering to Standard Operating Procedures. This opportunity is contractual, lasting until 2026, with a pay rate of $20-$21 per hour and a comprehensive benefits package.