Onsite NOC Engineer - Evening/Night Shift

Socket.dev; Nebraska; Hybrid; USD 92,000 - 103,000; Full time

Job summary

Concentrix is seeking a Network Operations Center (NOC) Engineer / Network Engineer for an onsite position in Omaha, NE. The role emphasizes incident management, monitoring, troubleshooting, and maintaining network connectivity across routers, switches, and core protocols.

You will work with Linux systems and coordinate with vendors in a fully onsite environment. The role requires fixed second or third shift scheduling and a Sunday–Thursday or Tuesday–Saturday workweek, with potential experience

Qualifications

• Experience with general network administration, network configuration, and troubleshooting.
• Strong understanding of networking fundamentals, including routers, switches, and core network protocols.
• Experience in NOC, operations center, incident management, or technical support environments.
• Familiarity with telecom vendor, ISP, WAN, or utility connectivity coordination.
• General familiarity with microwave radio communications; hands-on or deeper technical experience is a plus.
• Familiarity with Linux distributions and basic system administration concepts.

Responsibilities

• Monitor and support network operations from a NOC environment, responding to incidents, alerts, outages, and service-impacting events.
• Perform troubleshooting for network connectivity, routing, switching, and core network protocol issues.
• Support configuration, administration, and maintenance activities for routers, switches, and related network infrastructure.
• Coordinate with telecom vendors, utility providers, ISPs, and internal teams to resolve circuit, connectivity, and service issues.
• Assist with microwave radio communication support, including initial triage and escalation; general familiarity is sufficient, and deeper technical knowledge can be developed on the job.
• Support incident management processes, including issue identification, prioritization, documentation, escalation, and resolution tracking.
• Use Linux system administration knowledge to support network-related systems and operational tools.
• Communicate clearly during active incidents, providing timely status updates to stakeholders and technical teams.
• Help maintain operational documentation, runbooks, incident records, and knowledge articles.
• Collaborate with cross-functional teams to restore services quickly and reduce recurring incidents.
• Participate in shift-based handoffs to ensure continuity across network operations.

Skills

Network administration

Incident management

Linux administration

Vendor coordination

Tools

Linux

Job description

Concentrix is seeking a Network Operations Center (NOC) Engineer / Network Engineer for an onsite position in Omaha, NE. The role emphasizes incident management, monitoring, troubleshooting, and maintaining network connectivity across routers, switches, and core protocols.

You will work with Linux systems and coordinate with vendors in a fully onsite environment. The role requires fixed second or third shift scheduling and a Sunday–Thursday or Tuesday–Saturday workweek, with potential experience