Onsite Network Support Engineer - Cisco/CCNA

Sentinel Technologies; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Life Insurance

Income Protection Short and Long-Term

Paid Time Off

Certification Training

Job summary

Sentinel Technologies, Inc. seeks an on-site Network Support Professional for a full-time role in Michigan. You will manage customer network environments, handle service cases, and perform advanced troubleshooting.

The position requires independent work, strong problem-solving, and travel between client sites with a vehicle. Typical duties include configuring Cisco routers/switches, managing wireless LAN, and collaborating with clients to ensure reliable networks.

Qualifications

• 5–7 years of experience in a similar network support role.
• Hands-on experience with Cisco routers, switches and Wireless LAN.
• CCNA certification is required.
• Experience with Cisco Catalyst & Nexus platforms.
• Experience troubleshooting network and end-user issues.
• Familiar with Cisco Catalyst Center, Cisco ISE and Cisco ACI.
• Travel between locations with a vehicle; valid driver's license and insurance.
• Legally authorized to work in the US without sponsorship.
• Must have a can-do attitude.

Responsibilities

• Support the customer’s network environment via service cases.
• Perform network support tasks as requested by the customer.
• Travel between client locations as required.

Skills

Cisco networking experience

CCNA certification

Cisco routers & switches

Wireless LAN

Catalyst Center / ISE / ACI

End user troubleshooting

Customer relations

Driver's license

Job description

Sentinel Technologies, Inc. seeks an on-site Network Support Professional for a full-time role in Michigan. You will manage customer network environments, handle service cases, and perform advanced troubleshooting.

The position requires independent work, strong problem-solving, and travel between client sites with a vehicle. Typical duties include configuring Cisco routers/switches, managing wireless LAN, and collaborating with clients to ensure reliable networks.