Remote Networking Engineer – Cisco CCNA/CCNP

Next IT; Roosevelt Park (MI); Remote; USD 60,000 - 80,000; Full time

Job summary

Next IT in Roosevelt Park, Michigan, is seeking a Network Support Technician to provide third-level support to clients, resolving complex networking issues remotely. This role requires established expertise in Cisco systems and thorough troubleshooting capabilities.

The ideal candidate will have at least 4 years of experience, hold certifications such as CCNA or CCNP, and excel in communication with a commitment to 24x7x365 support.

Qualifications

• Must have 4 or more years of recent networking experience.
• One or more Cisco certifications required.
• Ability to troubleshoot technical problems efficiently.
• Strong written and oral communication skills.
• Must showcase resourcefulness in a dynamic environment.

Responsibilities

• Provide third level network support for clients.
• Develop solutions for complex networking issues.
• Establish networking environment and enforce system standards.
• Monitor network performance and troubleshoot issues.
• Secure network system by establishing policies.

Skills

Network troubleshooting

Cisco systems knowledge

Communication skills

Customer service skills

Education

4+ years of networking experience

Cisco certifications (CCNA, CCNP, CCIE)

Tools

Cisco hardware

VoIP systems

Job description

Next IT in Roosevelt Park, Michigan, is seeking a Network Support Technician to provide third-level support to clients, resolving complex networking issues remotely. This role requires established expertise in Cisco systems and thorough troubleshooting capabilities.

The ideal candidate will have at least 4 years of experience, hold certifications such as CCNA or CCNP, and excel in communication with a commitment to 24x7x365 support.