Onsite MSP Program Director, Healthcare Solutions

AMN Healthcare; United States; Hybrid; USD 120,000 - 190,000; Full time

Job summary

AMN Healthcare is seeking an experienced Onsite Program Director to serve as a trusted partner to a major client. You will provide on-site leadership, translate performance data into actionable insights, and drive value through managed services programs.

You will collaborate with client stakeholders, clinical and operational leaders, and AMN teams to strengthen relationships, implement strategies, and expand solutions.

Qualifications

• Bachelor's degree plus 7–10 years of work experience in client account management, MSP, staffing or related field.
• Experience with MSPs, staffing organizations, or complex client programs.
• Experience using technology, automation and AI-enabled tools to drive productivity and outcomes.

Responsibilities

• Serve as onsite partner, building strong client relationships with leaders and stakeholders.
• Provide strategic leadership during implementation, stabilization and ongoing operations.
• Expand MSP relationships and identify opportunities to increase utilization.
• Develop account strategies aligned with client priorities and business goals.
• Lead client conversations and reviews, translating data into actionable recommendations.
• Analyze dashboards and KPIs to identify trends and opportunities for improvement.
• Advise stakeholders at key decision points to drive outcomes.
• Prepare presentations with senior leadership to communicate progress and opportunities.
• Ensure alignment between client expectations and program delivery.

Skills

Strategic client management

Account leadership

Program governance

Executive communications

KPI & dashboard analysis

Business reviews

Negotiation

Cross-functional collaboration

Revenue growth

AI & automation adoption

Verbal & written communication

Change management

Education

Bachelor's degree + 7–10 years in relevant field

High School Diploma / GED + 11–14 years in relevant field

Job description

AMN Healthcare is seeking an experienced Onsite Program Director to serve as a trusted partner to a major client. You will provide on-site leadership, translate performance data into actionable insights, and drive value through managed services programs.

You will collaborate with client stakeholders, clinical and operational leaders, and AMN teams to strengthen relationships, implement strategies, and expand solutions.