Onsite Mortgage Onboarding & Licensing Specialist

West Capital Lending; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

West Capital Lending is seeking an organized Admin Support Assistant to join our Operations team in Irvine, CA. You will manage onboarding, credentialing, and licensing for newly hired loan officers, coordinating with compliance, recruiting, and operations to ensure smooth transitions into our ecosystem.

You will guide candidates through background checks, fingerprinting, and licensing, maintaining accurate records, and providing clear communication and support.

Qualifications

• 2+ years of mortgage licensing, onboarding, or operations experience.
• Detail-oriented with excellent time management and organizational skills.
• Strong verbal and written communication skills.
• Tech-savvy with the ability to learn internal systems quickly.
• Professional, customer-focused mindset with a sense of urgency.
• Experience working in a fast-paced, high-volume environment.
• This is a full-time, in-office position (no remote/hybrid).

Responsibilities

• Manage onboarding and NMLS licensing for all incoming loan officers and branches.
• Guide new hires through background checks, fingerprinting, documentation, and state-specific licensing requirements.
• Coordinate with recruiters and hiring managers to ensure onboarding timelines are met.
• Maintain accurate and up-to-date licensing records in company systems.
• Liaise with compliance and legal teams to verify eligibility and regulatory adherence.
• Provide clear communication and support to new hires throughout the process.
• Track onboarding progress and generate weekly reports for leadership.
• Continuously improve onboarding workflows to support scale and efficiency.

Skills

Onboarding

Licensing

Operations

Communication

Time management

Detail-oriented

Mortgage industry

Job description

West Capital Lending is seeking an organized Admin Support Assistant to join our Operations team in Irvine, CA. You will manage onboarding, credentialing, and licensing for newly hired loan officers, coordinating with compliance, recruiting, and operations to ensure smooth transitions into our ecosystem.

You will guide candidates through background checks, fingerprinting, and licensing, maintaining accurate records, and providing clear communication and support.