Loan Officer Assistant

West Capital Lending; Scottsdale (AZ); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation package

Performance incentives

Career growth opportunities

Modern systems and tech

Job summary

A mortgage brokerage is seeking a proactive Loan Officer Assistant committed to supporting a high-volume loan officer team. This role includes responsibilities such as supporting Loan Officers during the loan origination process, collecting and organizing documentation, and ensuring compliance. Ideal candidates will have previous financial services experience, strong communication skills, and familiarity with loan origination software. Enjoy a collaborative environment with competitive pay and growth opportunities.

Qualifications

• Previous mortgage or financial services experience preferred.
• Strong organizational and time-management skills required.
• Clear and professional communication skills are essential.
• Ability to work independently and manage multiple files at once.
• Familiarity with mortgage documents and underwriting conditions is a plus.
• Experience with loan origination software is a plus.

Responsibilities

• Support Loan Officers throughout the loan origination process.
• Collect, review, and organize borrower documentation.
• Communicate with borrowers, lenders, agents, and team members.
• Assist in managing pipelines and disclosures.
• Maintain high standards of accuracy, compliance, and professionalism.

Skills

Organizational skills

Communication skills

Time management

Independent work

Mortgage documents knowledge

Tools

Encompass

Calyx

Arrive

Job description

West Capital Lending is a fast-growing, high-performance mortgage brokerage dedicated to empowering loan officers with industry-leading support, technology, and access to top-tier lending solutions. We pride ourselves on delivering an exceptional client experience, transparent processes, and a culture built on collaboration, efficiency, and excellence.

We are seeking a Loan Officer Assistant who is proactive, detail-oriented, and committed to supporting a high-volume loan officer team. This role is essential to ensuring a smooth client experience from application through closing.

Key Responsibilities:

• Support Loan Officers throughout the loan origination process
• Collect, review, and organize borrower documentation (income, assets, credit, etc.)
• Communicate with borrowers, lenders, real estate agents, and internal team members
• Assist in managing pipelines, disclosures, and follow-up communication
• Maintain high standards of accuracy, compliance, and professionalism

Qualifications:

✅ Previous mortgage or financial services experience preferred (LOA, Processor, Jr. Processor, or similar)

✅ Strong organizational and time-management skills

✅ Clear and professional communication skills (written and verbal)

✅ Ability to work independently and manage multiple files at once

✅ Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus

✅ Experience with loan origination software (Encompass, Calyx, Arrive, etc.) is a plus

What We Offer:

• Collaborative, supportive leadership and team environment
• Competitive compensation package (hourly + performance incentives)
• Opportunity for career growth within one of the top-performing divisions at West Capital Lending
• Modern systems and tech stack designed to make your job more efficient