Mortgage Loan Officer Assistant - High-Impact Support

West Capital Lending; Troy (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Collaborative leadership

Competitive compensation package

Growth opportunities

Modern tech stack

Job summary

West Capital Lending is seeking a proactive Loan Officer Assistant to support a high-volume loan officer team and ensure a smooth client experience from application through closing.

The role emphasizes organization, clear communication, and independent file management, with exposure to mortgage documents and origination software. A strong team culture and career growth opportunities are highlighted.

Qualifications

• Previous mortgage or financial services experience preferred (LOA, Processor, Jr. Processor, or similar)
• Strong organizational and time-management skills
• Clear and professional communication skills (written and verbal)
• Ability to work independently and manage multiple files at once
• NMLS LICENSE!
• Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus
• Experience with loan origination software (Encompass, Calyx, Arrive, etc.) is a plus

Responsibilities

• Support Loan Officers throughout the loan origination process
• Collect, review, and organize borrower documentation (income, assets, credit, etc.)
• Communicate with borrowers, lenders, real estate agents, and internal team members
• Assist in managing pipelines, disclosures, and follow-up communication
• Maintain high standards of accuracy, compliance, and professionalism

Skills

Organizational skills

Time-management

Communication skills

Independent work

NMLS license

Tools

Encompass

Calyx

Arrive

Job description

West Capital Lending is seeking a proactive Loan Officer Assistant to support a high-volume loan officer team and ensure a smooth client experience from application through closing.

The role emphasizes organization, clear communication, and independent file management, with exposure to mortgage documents and origination software. A strong team culture and career growth opportunities are highlighted.