Onsite Mission AI Engineer: Build & Deliver Impact

ISHE; Florida; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

401(k)

Paid time off

Parental leave

Medical, dental, and vision plans

Wellness support

Learning and development programs

Snacks in offices

Job summary

Axon is seeking a hands-on leader to own customer outcomes within strategic public-safety accounts, blending deep technical expertise with operational leadership. You will design, build, and ship production-ready automations, agents, and AI-enabled tools onsite to deliver measurable mission outcomes.

You will collaborate with product, engineering, sales, and field teams, maintain CJIS compliance, and sustain trusted relationships with agency leadership across diverse sites.

Qualifications

• 8+ years in customer-facing technical roles or similar.
• Shipped automations, agents, workflows, or AI-enabled tools in customer environments.
• Comfort across hardware, software, cloud, and AI-enabled technologies.
• Strong communication with technical teams and senior stakeholders.
• Ability to obtain and maintain CJIS compliance and adhere to security standards.

Responsibilities

• Disover agency problems onsite and translate into buildable, compliant solutions tied to mission outcomes.
• Design and ship working tools on Axon's platform: AI agents, workflows, data pipelines, and integrations.
• Iterate in the field until adoption sticks and document patterns for reuse across accounts.
• Lead QBRs, mission reviews, and strategic planning with agency leadership.
• Capture customer insights and turn them into repeatable playbooks and roadmaps.

Skills

Customer-facing

Program management

Operational transformation

Executive presence

CJIS compliance

Security standards

Public safety experience

Job description

Axon is seeking a hands-on leader to own customer outcomes within strategic public-safety accounts, blending deep technical expertise with operational leadership. You will design, build, and ship production-ready automations, agents, and AI-enabled tools onsite to deliver measurable mission outcomes.

You will collaborate with product, engineering, sales, and field teams, maintain CJIS compliance, and sustain trusted relationships with agency leadership across diverse sites.