Onsite Metal 3D Printing Service Engineer

Daxtra; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

Daxtra is seeking an Onsite Service Engineer to support a dedicated customer site in Devens, Massachusetts. The role focuses on installing, commissioning, maintaining, and repairing advanced industrial 3D printing equipment at the customer site, with remote diagnostics as needed.

Ideal candidates bring 2+ years of field service experience, strong electrical/mechanical troubleshooting, and familiarity with Windows, networking, and Office tools. Travel may be required as assignments evolve.

Qualifications

• 2+ years servicing industrial equipment or automated machinery.
• Ability to read electrical schematics and engineering diagrams.
• Windows PC, networking, and Microsoft Office proficiency.

Responsibilities

• Install, commission, maintain, and repair advanced industrial 3D printing equipment at on-site customer site.
• Diagnose electrical, mechanical, and software issues on-site and remotely.
• Perform preventive maintenance to maximize equipment reliability.
• Maintain accurate service documentation and manage spare parts inventory.
• Deliver exceptional customer experience through responsive, professional support.

Skills

Equipment troubleshooting

Electrical systems

Mechanical systems

Industrial lasers

Motion control

Preventive maintenance

Documentation

Education

Electrical Engineering Technician cert

Tools

MAGICS

SolidWorks

Job description

Daxtra is seeking an Onsite Service Engineer to support a dedicated customer site in Devens, Massachusetts. The role focuses on installing, commissioning, maintaining, and repairing advanced industrial 3D printing equipment at the customer site, with remote diagnostics as needed.

Ideal candidates bring 2+ years of field service experience, strong electrical/mechanical troubleshooting, and familiarity with Windows, networking, and Office tools. Travel may be required as assignments evolve.