Onsite Service Engineer – Industrial 3D Printing

Frey Consulting Group

Worcester (MA)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Job summary

Frey Consulting Group is seeking an Onsite Service Engineer to support a dedicated customer site in Devens, MA, focusing on advanced industrial metal 3D printing systems. You will diagnose, repair, and maintain precision equipment, delivering hands-on technical leadership on site.

This role emphasizes customer-facing service, collaboration with remote specialists, and ongoing preventive maintenance. Travel readiness and ability to interpret schematics are essential, with potential growth into

Qualifications

2+ years of experience servicing industrial equipment.
Ability to read electrical schematics and engineering diagrams.
Windows PC, networking, and Microsoft Office proficiency.
Electrical Engineering Technician certification (equivalent).
Valid driver's license and passport.

Responsibilities

Install, commission, maintain, and repair advanced industrial 3D printing equipment.
Diagnose electrical, mechanical, and software issues on-site and remotely.
Perform preventive maintenance to maximize equipment reliability.
Partner with remote technical specialists to resolve complex service challenges.
Maintain accurate service documentation and manage spare parts inventory.
Deliver an exceptional customer experience through professional support.