Onsite Member Experience Specialist — Commuter Stipend

Industrious; Houston (TX); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Fixed hours

Commuter Stipend

Travel stipend

End of Year Bonus

Sick pay

Benefits bundle through Sequoia

Job summary

Industrious in Houston seeks a Member Experience Associate for an on-site, five-day-a-week role. You will be the welcoming face, handle preparatory setup, and ensure smooth member experiences from day one.

You’ll manage inventory, coordinate supplies, design signage, and assist with IT issues. You’ll also participate in local events to showcase our flexible workspace solutions, contributing to a culture of trust and community.

Qualifications

• Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
• Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
• Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.

Responsibilities

• You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
• You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
• You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
• You add new members into multiple systems so their first day in their office is seamless and memorable.
• You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle.
• You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
• You take a walk in-tour while your Member Experience Manager is assisting another potential member.

Job description

Industrious in Houston seeks a Member Experience Associate for an on-site, five-day-a-week role. You will be the welcoming face, handle preparatory setup, and ensure smooth member experiences from day one.

You’ll manage inventory, coordinate supplies, design signage, and assist with IT issues. You’ll also participate in local events to showcase our flexible workspace solutions, contributing to a culture of trust and community.