Onsite Member Experience Host

Industrious; Boston (MA); On-site; USD 71,635,000 - 73,013,000; Full time

Benefits offered by this job

Fixed hours to give you stability

Commuter Stipend of $150 / quarter

Travel stipend $150/ annually (after

End of Year Bonus of $1500

Sick pay as required by law

Benefits bundle through Sequoia

Job summary

Industrious is seeking a Member Experience Associate in Boston, MA for an on-site hospitality role. You will greet members, stock amenities, and manage inventory while assisting with IT issues to ensure a seamless first day. You will also help design events, create signage, and onboard new members, building relationships based on trust and shared values. The role includes commuter benefits and a comprehensive benefits package.

Qualifications

• Customer-facing service experience desired.
• Ability to work efficiently in a team environment.
• Strong problem-solving and proactive thinking skills.
• Ability to manage and stock location supplies.

Responsibilities

• Greet members and set up the office for the day.
• Proactively order and stock location supplies and manage inventory.
• Plan and design events and signage to enhance the member experience.
• Add new members into systems to ensure a smooth first day.
• Provide basic IT/wifi assistance as needed to members.
• Support local marketing events to showcase Industrious solutions.

Skills

Customer service

Team collaboration

Problem solving

Inventory management

Tools

Printer

Dishwasher

Kitchen appliances

WiFi setup

Job description

Industrious is seeking a Member Experience Associate in Boston, MA for an on-site hospitality role. You will greet members, stock amenities, and manage inventory while assisting with IT issues to ensure a seamless first day. You will also help design events, create signage, and onboard new members, building relationships based on trust and shared values. The role includes commuter benefits and a comprehensive benefits package.