Onsite Medical Office Receptionist – Patient Concierge

UChicago Medicine; Illinois; On-site; USD 32,000 - 42,000; Full time

Job summary

UChicago Medicine is seeking a Receptionist for the Kenwood clinic to support the Primary Care team. This is a 100% onsite role based in the greater Chicagoland area.

Responsibilities include patient scheduling, answering calls, and handling registrations with a focus on confidentiality and courteous service. The role requires a high school diploma and at least two years in a medical office setting.

Qualifications

• High school diploma or equivalent.
• Minimum of two years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
• Strong communication, prioritization, and organizational abilities.
• General working knowledge of PC.
• Ability to handle sensitive public contacts with discretion and courtesy.

Responsibilities

• Answer and screen telephone calls courteously and record messages for physicians and staff.
• Schedule patient appointments according to policies.
• Obtain accurate information from patients and complete registration forms, collect payments.
• Copy patient information and forward with appropriate consent to release records.
• Greet patients and visitors, assisting appropriately while protecting confidentiality.
• Support responsibilities, respond to emergencies, and escalate issues to supervisor.
• Perform other duties as assigned.

Skills

Interpersonal skills

Teamwork

Communication

PC basics

Database entry

Education

High school diploma or equivalent

Tools

EHR systems

Job description

UChicago Medicine is seeking a Receptionist for the Kenwood clinic to support the Primary Care team. This is a 100% onsite role based in the greater Chicagoland area.

Responsibilities include patient scheduling, answering calls, and handling registrations with a focus on confidentiality and courteous service. The role requires a high school diploma and at least two years in a medical office setting.