Onsite Medical Office Receptionist - Multi-Specialty

UChicago Medicine; Northbrook (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

UChicago Medicine is seeking a Receptionist for the Northbrook clinic to be part of a world-class academic healthcare system. This 100% onsite role involves greeting patients, scheduling appointments, collecting information and maintaining records for the UCM Care Network.

You will work with Multi-Specialty teams across Gynecology, GI, Transplant, and General Surgery, ensuring patient confidentiality and smooth front-desk operations in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum of two years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
• Considerable skill in communicating verbally, in determining priorities and in organizing work.
• General working knowledge of PC.
• Discretion and courtesy when dealing with patients, coworkers and physicians.

Responsibilities

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments.
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality.
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor.
• Performs other duties assigned.

Skills

Interpersonal skills

Teamwork

Verbal communication

Prioritization

Organization

PC literacy

Discretion & courtesy

Education

High school diploma or equivalent

Tools

Database entry systems

Job description

UChicago Medicine is seeking a Receptionist for the Northbrook clinic to be part of a world-class academic healthcare system. This 100% onsite role involves greeting patients, scheduling appointments, collecting information and maintaining records for the UCM Care Network.

You will work with Multi-Specialty teams across Gynecology, GI, Transplant, and General Surgery, ensuring patient confidentiality and smooth front-desk operations in a fast-paced environment.