Receptionist, Primary Care - Full-Time, Days

UChicago Medicine; Illinois; On-site; USD 32,000 - 42,000; Full time

Job summary

UChicago Medicine is seeking a Receptionist for the Kenwood clinic to support the Primary Care team. This is a 100% onsite role based in the greater Chicagoland area.

Responsibilities include patient scheduling, answering calls, and handling registrations with a focus on confidentiality and courteous service. The role requires a high school diploma and at least two years in a medical office setting.

Qualifications

• High school diploma or equivalent.
• Minimum of two years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
• Strong communication, prioritization, and organizational abilities.
• General working knowledge of PC.
• Ability to handle sensitive public contacts with discretion and courtesy.

Responsibilities

• Answer and screen telephone calls courteously and record messages for physicians and staff.
• Schedule patient appointments according to policies.
• Obtain accurate information from patients and complete registration forms, collect payments.
• Copy patient information and forward with appropriate consent to release records.
• Greet patients and visitors, assisting appropriately while protecting confidentiality.
• Support responsibilities, respond to emergencies, and escalate issues to supervisor.
• Perform other duties as assigned.

Skills

Interpersonal skills

Teamwork

Communication

PC basics

Database entry

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Job Description

Be a part of a world-class academic healthcare system,

Job Description

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our Kenwood clinic. Here you will work alongside our Primary Care team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

The Department of Obstetrics and Gynecology offers a personalized approach to world-class obstetrics and gynecologic care. Our expert faculty and staff provide a full spectrum of general and specialized obstetric and gynecologic care. From preventive well woman exams and prenatal care to minimally invasive surgery and high-risk pregnancy care, our team offers the latest advancements in reproductive health.

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.

Essential Job Functions

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
• Performs other duties assigned

Required Qualifications

• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications

• Computerized appointment scheduling experience

Position Details

• Job Type/FTE: Full-Time 1.0 FTE
• Shift: Days – 8 am - 5 pm, 1 late day per week until 6 pm and 1 Saturday per month
• Work Location: Onsite - Kenwood
• Unit/Department: Primary Care
• CBA Code: Non-Union

In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the day shift, between the hours of 8:00 am - 6:00 pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Kenwood Clinic and 10% at various offsite locations. The days of the week that you are scheduled will vary depending on the week, but we anticipate that you will be scheduled to work on weekends (Saturday) once a month.

About Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .