Evening Onsite Patient Concierge & Admin Clerk

UChicago Medicine; Calumet City (IL); On-site; USD 38,000 - 54,000; Full time

Job summary

UChicago Medicine Ingalls Memorial Hospital in Calumet City seeks a Customer Associate to perform front-desk reception and clerical duties at the Family Care Center. This 100% onsite role focuses on patient check-in/out, insurance verification, and general administrative tasks.

The ideal candidate will have a high school diploma, basic computer skills, and strong customer service abilities. Evening shift opportunities and a collaborative team environment are offered.

Qualifications

• High school diploma or equivalent.
• Proficiency with basic computer software programs.

Responsibilities

• Greet and check in/out patients; verify demographics and insurance.
• Answer calls and route messages; manage payments and receipts.
• File and retrieve medical records; assist with chart maintenance.
• Support department in clerical tasks and scheduling as needed.

Skills

Customer service

Teamwork

Communication

Typing 30 wpm

Office software familiarity

Education

High School Diploma

Tools

Microsoft Office

Job description

UChicago Medicine Ingalls Memorial Hospital in Calumet City seeks a Customer Associate to perform front-desk reception and clerical duties at the Family Care Center. This 100% onsite role focuses on patient check-in/out, insurance verification, and general administrative tasks.

The ideal candidate will have a high school diploma, basic computer skills, and strong customer service abilities. Evening shift opportunities and a collaborative team environment are offered.