Onsite Manager: Talent & Client Success Lead

Maytav Bus Co; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Array Corporation in Milwaukee, WI is seeking an Onsite Manager to lead a high-volume on-site staffing operation. You will serve as the primary relationship manager for deployed associates, coaching and supporting performance, attendance, and process execution.

The role emphasizes direct interaction with clients, HR, and leadership to resolve issues, maintain engagement, and drive retention. Strong Microsoft Office proficiency and comfort navigating client systems are required.

Qualifications

• Minimum one year of fast-paced work experience within the last four years.

Responsibilities

• Build strong, personal connections with deployed associates through regular engagement and daily availability.
• Set performance expectations from day one and drive performance through coaching, training, and in-the-moment guidance.
• Monitor and manage attendance, performance, and productivity in real time.
• Investigate and resolve associate concerns in collaboration with the client and internal stakeholders, following through to resolution.
• Document coaching conversations, feedback, and incidents accurately in internal systems.
• Support corrective action conversations, terminations, or disciplinary discussions in partnership with leadership and HR.
• Drive real-time problem-solving for timekeeping, badge access, and other daily logistics.
• Coordinate appreciation events and support rollout of new processes, tools, or technologies.

Skills

Client-facing

Account management

Staffing industry experience

MS Office

Tools

Microsoft Office

Internal engagement systems

Job description

Array Corporation in Milwaukee, WI is seeking an Onsite Manager to lead a high-volume on-site staffing operation. You will serve as the primary relationship manager for deployed associates, coaching and supporting performance, attendance, and process execution.

The role emphasizes direct interaction with clients, HR, and leadership to resolve issues, maintain engagement, and drive retention. Strong Microsoft Office proficiency and comfort navigating client systems are required.