Onsite Maintenance Operations Manager (Doral Isles)

RealManage; Florida; On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

401K match

Employee Assistance Program (EAP)

9 paid holidays and 2 floating days

Job summary

RealManage Elevated Onsite is seeking an onsite Maintenance Operations Manager in Doral, FL to lead maintenance and landscaping teams, oversee vendor contracts, and ensure safe, well-maintained community properties. You will manage inspections, emergency response, and water systems, while coordinating with boards.

Ideal candidates bring 5–10 years in property management or community operations, strong leadership, and IT literacy to keep operations efficient and compliant with regulatory

Qualifications

• Associates degree or equivalent real estate/property management experience.
• 5–10 years of relevant experience in real estate, property management, or community operations.
• Strong leadership, communication, and problem-solving abilities.
• Technical knowledge of landscaping, irrigation, and facility systems.

Responsibilities

• Lead and manage maintenance and landscaping teams daily.
• Administer vendor contracts, procurement, and invoice approval.
• Conduct routine property inspections to ensure safety and asset condition.
• Coordinate emergency responses and oversee security systems.
• Oversee water management, irrigation, and regulatory compliance.
• Prepare and maintain regulatory and maintenance records.
• Support community events and liaison with boards.

Skills

Leadership

Communication

Project management

Vendor management

Read plans

Technical landscaping

Safety compliance

Customer service

Scheduling

Data/IT literacy

Education

Associates degree

Equivalent experience

Tools

Word

Excel

Google Workspace

Job description

Role: Onsite Maintenance Operations ManagerLocation: Doral, FLCommunity: Doral Isles Community AssociationPay: $62,400 per yearJob Type: Full TimeCompany SummaryRealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:Integrity: we always do the right thing.Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.Selflessness: more than teamwork; we are part of something special and much larger than any of us.Personal Relationships: we are a professional services company; people do business with people they like.Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.RealManage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.Community SummaryDoral Isles Community Association stands as a remarkable community that embodies the essence of peaceful living combined with modern amenities. This beautifully designed neighborhood features stunning landscapes filled with lush greenery, serene lakes, and meticulously maintained walking paths. Residents appreciate the exceptional clubhouse that serves as a central hub for social gatherings and recreational activities, providing an inviting atmosphere to foster community bonds. The impressive pool area is particularly noted for its aesthetic appeal and tranquility, resembling a resort-like setting perfect for relaxation or fun family afternoons. Unique attributes such as well-planned sports facilities—including basketball courts and tennis courts—offer residents varied options for physical activity in picturesque surroundings. An undeniable highlight is the vibrant atmosphere complemented by friendly neighbors who contribute positively to this close-knit community experience. Many have lauded the accessibility of various amenities within proximity, enhancing daily convenience while maintaining a sense of escape from urban life. Additionally, safety remains paramount at Doral Isles Community Association; many residents feel secure within this environment enriched by ample green spaces where children can play freely amidst nature's beauty. Ultimately, it serves not only as a residence but also as an idyllic retreat where one can enjoy both leisure and active living alike—a truly unparalleled choice in South Florida.Role SummaryThe Maintenance Operations Manager plays a vital role in ensuring the upkeep, safety, and overall appearance of community properties while supporting the Maintenance Team.ResponsibilitiesLead and manage maintenance and landscaping teams, including oversight of daily operations and performanceAdminister vendor contracts, including procurement, coordination, and invoice approvalConduct routine property inspections to ensure cleanliness, safety, and asset conditionOversee risk management activities and implement mitigation measuresServe as primary point of contact for homeowners and Board inquiries, including emergency responseCoordinate and manage emergency situations, including animal and pest control servicesMaintain and oversee all Association-owned assets and amenities, including routine and deferred maintenanceInspect completed work and ensure proper maintenance of equipment, machinery, and toolsManage security and access systems, including gate operations, video surveillance, and communication platformsOversee water management systems, including irrigation, lakes, and wetlands in compliance with regulatory permitsMonitor water quality and maintain environmental standardsPrepare and submit required regulatory reports, including water use and compliance reportsTrack rainfall data and maintain accurate environmental and maintenance recordsMaintain documentation systems, including historical records, plans, and secure document disposalSupport community engagement by coordinating and assisting with events (setup, teardown, and participation)Manage the relationship and meet with any association facilities maintenance committee members, or other similar committees regularly and provide feedback from the committee meetings to the general manager, board, and related association contractorsProvide administrative and front office support as neededDisclaimerThis description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.RequiredAssociate’s degree in a related field (e.g., Property Management, Real Estate, Facilities, Maintenance, Landscaping) or equivalent experience5–10 years of relevant experience, preferably in real estate, property management, or community association operationsIndustry involvement/certifications preferred (e.g., CAI membership, pesticide applicator license, hazardous materials certification)Technical expertise in landscaping, irrigation systems, pumps/fountains, and small equipment operation and repairAbility to read and interpret plans, drawings, and surveysStrong leadership and team collaboration skills, with experience coordinating, directing, and coaching othersExcellent interpersonal and customer service skills with the ability to build and maintain professional relationshipsEffective communication skills (written and verbal), with tact, discretion, and a high level of integrity and confidentialityStrong critical thinking, judgment, and decision-making abilities; practical, common-sense approach to problem-solvingHighly organized and detail-oriented, with strong planning, prioritization, and follow-up skillsAbility to manage multiple tasks and adapt in a fast-paced, high-demand environmentReliable, patient, and attentive, with strong listening skills and a positive, professional demeanorTechnologically proficient, with the ability to quickly learn and use computers, databases, and common software (e.g., Word, Excel, Google workspace)Valid driver's license and clean driving record requiredDesiredPrior experience/knowledge of cloud-based and on-site server systems (proprietary or other) including: Visitor Management System (VMS), Gate Software (DSX), Windows Server 2016, Desktop scanning and storageElectrical and HVAC experienceKnowledge of laws regarding proprietary admittance and data collection from guestsPhysical RequirementsAbility to stand and walk for extended periods throughout the workday.Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.Manual dexterity to operate tools, equipment, and machinery safely.Visual acuity to inspect equipment, read gauges, and perform detailed tasks.Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).Ability to wear and use appropriate personal protective equipment (PPE).Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.Position is primarily performed outdoors (approximately 85% of the time) involving common properties, lakes, wetlands, roads and amenities and home sites. Position can frequently be subjected to extended periods of extreme heat, inclement weather, dirt/dust, animals, insects and other unfavorable physical conditions. Outdoor community events participation and various meeting attendance, on-property is also required (periodically). Work is performed indoors approximately 15% of the time in an office setting.RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at [e-mail] and Benefits$62,400.00 salary per yearBenefits IncludeMedical Insurance - Company will pay the premium for Employee Only Tier on the HSA planDental InsuranceVision InsuranceLife and Disability InsuranceHSA (Required High-Deductible Medical Plan to be eligible)FSA account for health-related expensesFSA account for dependent care expensesEducation Reimbursement for industry related classes401K match after 1 yearEmployee Assistance Program (EAP)9 paid holidays and 2 floating holidaysEEO & Values StatementRealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.