Onsite Mailroom & Document Processing Associate

Cognizant; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Mailroom Operations Associate for an onsite role in Westwood, Massachusetts. The position involves handling mail, documents, and checks with a strong emphasis on accuracy and compliance within a fast-paced environment.

You will process mail, prepare documents for scanning, and support related deposit and reconciliation activities. Strong organizational and communication skills are essential, along with basic computer proficiency.

Qualifications

• High school diploma or equivalent.
• Strong organizational, time management, and attention to detail skills.
• Ability to lift/move packages up to 30 lbs and stand for extended periods.
• Basic computer skills (e.g., Microsoft Office, email).
• Clear verbal and written communication skills.
• Comfort working in a fast-paced, deadline-driven environment.

Responsibilities

• Receive, open, sort, prep, and scan incoming mail and documents.
• Prioritize work based on operational requirements and established service levels.
• Ensure all mail is processed accurately and in accordance with client and company procedures.
• Assist with document retention and destruction process.
• Prepare documents for scanning (removing staples, repairing pages, batching).
• Process checks and related financial documents according to established procedures.
• Support deposit preparation and reconciliation activities.
• Ensure compliance with all security, handling, and audit requirements.
• Operate scanners, and other mailroom equipment to digitize documents.
• Monitor supply inventory and flag replenishment needed.
• Support teammates during peak volume and communicate issues promptly.
• Keep the mailroom clean and organized.

Skills

Organizational skills

Time management

Attention to detail

Verbal and written communication

Basic computer skills

Lifting up to 30 lbs

Education

High school diploma

Tools

Microsoft Office

Job description

Cognizant is seeking a Mailroom Operations Associate for an onsite role in Westwood, Massachusetts. The position involves handling mail, documents, and checks with a strong emphasis on accuracy and compliance within a fast-paced environment.

You will process mail, prepare documents for scanning, and support related deposit and reconciliation activities. Strong organizational and communication skills are essential, along with basic computer proficiency.