Mailroom & Document Management Associate

Covius Services LLC; Madison Heights (MI); On-site; USD 22,041 - 24,796; Full time

Job summary

Covius is seeking a Doc Mgmt Associate in Madison Heights, MI to sort, track, and process incoming mail, enter data with high accuracy, and support quality control and reporting. The role operates in a traditional office environment on-site, with heavy emphasis on confidentiality and timely task completion.

The position requires a High School diploma, proficiency in Microsoft Office and Excel, and familiarity with enterprise management software.

Qualifications

• Experience with Enterprise management software with a proven ability to quickly learn its use, function and processes.
• Experience with Microsoft Office Suite, with focus on Excel.
• Experience in title, mortgage, or financial industry preferred.
• Ability to work well with others and communicate effectively, both verbally and written, in a team environment.

Responsibilities

• Sort, track, and process incoming mail, including scanning counts, daily box counts, and related reporting.
• Enter data from physical mail into the system of record with strong accuracy, including document validation, signature verification, and notation of document markings.
• Maintain daily logs and reports for tracking, billing, reconciliation, production, and accuracy goals.
• Support quality control processes for incoming mail and assist with research or escalation of missing documents or issues.
• Assist with USPS pickup, document storage preparation, supply distribution, printing, and other clerical mailroom tasks.
• Perform minor maintenance on office or mailroom equipment and support special projects such as system testing and procedure updates.
• Move or lift boxes or containers of documents for sorting, scanning, preparation, and processing; weight may be up to 30 lbs.
• Communicate effectively with leadership and team members, escalate issues proactively, and maintain strict confidentiality of financial data.
• Regular and predictable attendance is required.
• Perform other related duties as assigned.

Skills

Communication

Analytical skills

Attention to detail

Team collaboration

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Excel

Enterprise management software

Job description

Covius is seeking a Doc Mgmt Associate in Madison Heights, MI to sort, track, and process incoming mail, enter data with high accuracy, and support quality control and reporting. The role operates in a traditional office environment on-site, with heavy emphasis on confidentiality and timely task completion.

The position requires a High School diploma, proficiency in Microsoft Office and Excel, and familiarity with enterprise management software.