Onsite Logistics Dispatcher - Customer-Focused Ops Pro

Momentum Transportation USA; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Momentum Transportation USA in Jacksonville, FL is seeking an Operations Specialist to execute day-to-day transportation activities, including scheduling and dispatching trucks, maintaining carrier relationships, and ensuring customer needs are met.

The role requires monitoring shipments from pickup to delivery, negotiating with providers for best rates, and using transportation management systems. This is a fully onsite position, Monday–Friday, 8am–5pm.

Qualifications

• Strong customer service experience in logistics or transportation.
• Knowledge of DOT regulations and compliance.
• Familiarity with multi-state geography and carrier networks.

Responsibilities

• Complete accurate and timely scheduling and dispatching of trucks to meet customer demands.
• Monitor shipments from pickup through delivery and provide Track & Trace updates.
• Negotiate with transportation providers for best rates and service.
• Maintain relationships with carriers to ensure capacity and service standards.
• Communicate effectively with customers, carriers and team members.
• Update and maintain transportation management systems.

Skills

Customer service

DOT regulations

Multi-state geography

AS400

MS Office

Interpersonal skills

Problem solving

Self-motivation

Time management

Multi-tasking

Attention to detail

Written and verbal communication

Reliability

English fluency

Education

High School Diploma/GED

BA/BS in Logistics or related field

Tools

AS400

MS Office

Job description

Momentum Transportation USA in Jacksonville, FL is seeking an Operations Specialist to execute day-to-day transportation activities, including scheduling and dispatching trucks, maintaining carrier relationships, and ensuring customer needs are met.

The role requires monitoring shipments from pickup to delivery, negotiating with providers for best rates, and using transportation management systems. This is a fully onsite position, Monday–Friday, 8am–5pm.