Onsite Logistics Customer Care Coordinator

CRST The Transportation Solution, Inc.; Hayward (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Comprehensive medical, dental, vision insurance

Retirement savings with company match

Paid time off and holidays

Job summary

CRST The Transportation Solution, Inc. is seeking a Customer Service Coordinator located in Hayward, CA. In this role, you will manage customer inquiries and ensure service-level agreements are met while handling logistical coordination tasks.

The ideal candidate should have experience in logistics customer service, possess strong communication skills, and be detail-oriented. A comprehensive benefits package is available, along with competitive hourly compensation.

Qualifications

• Proven experience in logistics customer service, especially in transportation or distribution.
• Strong verbal and written communication skills.
• Competency in customer management systems.

Responsibilities

• Answer inbound calls and provide requested information.
• Manage service orders and scheduler tasks.
• Act as a liaison between customers and service teams.

Skills

Strong communication skills

Proficient in data entry

Logistics customer service experience

Education

High school diploma or GED

Job description

CRST The Transportation Solution, Inc. is seeking a Customer Service Coordinator located in Hayward, CA. In this role, you will manage customer inquiries and ensure service-level agreements are met while handling logistical coordination tasks.

The ideal candidate should have experience in logistics customer service, possess strong communication skills, and be detail-oriented. A comprehensive benefits package is available, along with competitive hourly compensation.