Onsite Logistics Coordinator: Shipments & Service

The Mom Project; Auburn Hills (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

The Mom Project, in partnership with a transportation and logistics services provider, is seeking a Logistics Coordinator to support customer service, load planning, and shipment tracking onsite in Auburn Hills, MI.

The role collaborates with vendors, LSPs, suppliers and internal teams to ensure timely fulfillment and accurate data entry, with opportunities to grow within a dynamic logistics environment.

Qualifications

• 2 years’ experience in a logistics, customer service or related field.
• High School Diploma or GED preferred.

Responsibilities

• Works closely with team to meet all customer service requirements.
• Coordinate and manage movement of goods from suppliers to customers.
• Communicate with customers, suppliers, and logistics service providers to ensure on-time delivery.
• Track shipments and manage inventory levels.
• Execute load planning and optimization strategy.
• Resolve issues during shipping, including delays, damages, or lost shipments.
• Develop and maintain positive customer relationships.
• Ensure attainment of applicable key factors.
• Capture data accurately and perform system entry.
• Provide remote and on-site support to teams across departments.
• Utilize quality processes to resolve issues.
• Assist with new account start-ups.
• Anticipate and resolve partner/vendor and internal team issues.
• Perform other duties as needed.
• Engage in project work as required.

Skills

Logistics coordination

Customer service

Vendor communication

Load planning

Education

High School Diploma or GED

Job description

The Mom Project, in partnership with a transportation and logistics services provider, is seeking a Logistics Coordinator to support customer service, load planning, and shipment tracking onsite in Auburn Hills, MI.

The role collaborates with vendors, LSPs, suppliers and internal teams to ensure timely fulfillment and accurate data entry, with opportunities to grow within a dynamic logistics environment.