Hybrid Logistics Coordinator

Priority Dispatch Corp.; Clinton Charter Township (MI); Hybrid; USD 65,904,000 - 74,677,000; Full time

Job summary

Priority Dispatch Corp. in Clinton Township, MI is seeking a Logistics Coordinator to manage daily shipping routes and deliveries with a strong focus on customer satisfaction and reliable service.

The role supports orders from pickup through delivery, coordinating transportation and maintaining shipment visibility. The ideal candidate is organized, customer-focused, and experienced in logistics and supply management, with proactive communication to customers, carriers, and internal teams.

Qualifications

• High school diploma or GED required; or 0–3 months related training/experience.
• 1+ year of account management experience preferred.
• Track and Trace experience preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Customer service experience with strong phone skills is required.
• Supply chain experience preferred.
• Route management experience is a plus.

Responsibilities

• Enter, edit and cancel loads when needed.
• Approve orders in the company’s portal.
• Process all customer requests in a timely manner.
• Keep loads up to date through Navisphere.
• Resolve load failures and resource loads when necessary.
• Monitor site-by-site volume, order patterns, and seasonality.
• Discuss site needs proactively with sites.
• Suggest executable sourcing options.
• Manage site–by–site preferred carriers.
• Remove site restrictions whenever possible.
• Trailer pool management.
• Enter and utilize Oracle cases where necessary.
• POD requests.
• Collect and manage contact lists.
• Sales and Field Support interaction.
• Manage lane rate spot bids and related costs with CHR Representatives.
• Cross-train in other Regions to cover vacations and sick days.
• Pursue productivity enhancements and cost reduction.

Skills

Account management

Track and Trace

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Priority Dispatch Corp. in Clinton Township, MI is seeking a Logistics Coordinator to manage daily shipping routes and deliveries with a strong focus on customer satisfaction and reliable service.

The role supports orders from pickup through delivery, coordinating transportation and maintaining shipment visibility. The ideal candidate is organized, customer-focused, and experienced in logistics and supply management, with proactive communication to customers, carriers, and internal teams.