Onsite Logistics Coordinator — Orders & Dispatch

Talentify; Collierville (TN); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Onsite workspace

Job summary

Aston Carter is seeking a Supply Chain Coordinator for an onsite role in Collierville, TN. You will manage the full lifecycle of delivery orders, coordinate dispatch, and ensure accurate order processing and timely communication with internal stakeholders.

Strong data entry and Excel skills are essential to maintain reports and tracking documents. You will also quote rates, maintain customer relationships, and support process improvements across port, rail, and trucking operations.

Qualifications

• Experience in customer support or service roles within logistics, transportation, or related industries.
• Prior exposure to order entry, scheduling, or dispatch coordination systems.
• Comfort with tracking, tracing, and reporting tools such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status reports.
• Innovative mindset with the ability to suggest process improvements and enhance the customer experience.

Responsibilities

• Receive and schedule all delivery orders and customer requests, exercising discretion and independent judgment when relating customer requirements, schedules, and service expectations to dispatch.
• Enter all orders into the computer system for dispatch, including handling technical lines that require specialized training, experience, or knowledge of the transportation industry.
• Ensure rail billing is in place before containers are delivered to the railroad and verify that in-bond documentation is properly validated with U.S. Customs when required.
• Notify supervisors and management of all service failures and provide timely updates on any issues affecting customer service or delivery performance.
• Propose and implement solutions to improve overall customer service, operational efficiency, and communication processes.

Skills

Customer support

Dispatch coordination

Data entry

Excel

Job description

Aston Carter is seeking a Supply Chain Coordinator for an onsite role in Collierville, TN. You will manage the full lifecycle of delivery orders, coordinate dispatch, and ensure accurate order processing and timely communication with internal stakeholders.

Strong data entry and Excel skills are essential to maintain reports and tracking documents. You will also quote rates, maintain customer relationships, and support process improvements across port, rail, and trucking operations.