Onsite Licensing & Filing Specialist - Customer Care

Ultimate Staffing Services; Clayton (MO); On-site; USD 26,000 - 32,000; Full time

Job summary

Ultimate Staffing Services in Clayton, MO is seeking a Customer Service Rep for a 100% onsite role starting 9/21/26. You will handle filing applications and renewals across various clients, submitting 50-100 applications weekly, and collaborating with the CSA to ensure timely fulfillment.

The position emphasizes attention to detail, strong data entry and interpersonal skills, and proficiency with Windows and Microsoft Office. Eligible to work in the United States is required.

Qualifications

• Experience: 1-2 years of data entry and/or licensing experience is preferred
• Exceptional interpersonal skills to communicate with government agencies and colleagues
• Use of considerable tact and discretion when dealing with sensitive data
• Ability and desire to work in a fast paced environment
• Outstanding skills using personal computers in a Windows-based environment (including Microsoft Office Suite and Adobe PDF)
• Excellent attention to detail and high degree of accuracy and consistency
• Top of the line organization skills in all facets of project workflow
• Ability to maintain a customer centric focus and work ethic at all times
• Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.

Responsibilities

• Prepare and file standard, advanced and specialized applications and renewals across a variety of clients and industries
• Submit 50-100 applications per week (varies based on complexity of filings)
• Work closely with Customer Success Associate-Account Managers (“CSA”) to ensure timely fulfillment of all pending filing orders and to resolve any barriers to licensure
• Ensure that any changes to the filing process are documented within our internal database by relaying any such changes to BL’s onboarding and/or research teams
• Operate efficiently within an internal collaborative team environment
• Maintain multiple projects at one time
• Assist workload when a filing team member is on PTO
• Other duties as assigned. Ex. Perform account audits, assist Operations Team in office during heavy mailing months.

Skills

Data entry

Licensing experience

Attention to detail

Interpersonal skills

Tools

Microsoft Office Suite

Job description

Ultimate Staffing Services in Clayton, MO is seeking a Customer Service Rep for a 100% onsite role starting 9/21/26. You will handle filing applications and renewals across various clients, submitting 50-100 applications weekly, and collaborating with the CSA to ensure timely fulfillment.

The position emphasizes attention to detail, strong data entry and interpersonal skills, and proficiency with Windows and Microsoft Office. Eligible to work in the United States is required.