Onsite Legal Services & Documentation Specialist

Ricoh Americas Holdings; Washington (District of Columbia); On-site; USD 26,000 - 34,000; Full time

Job summary

Ricoh Americas Holdings in Washington, DC is seeking a Legal Senior Onsite Service Specialist to provide hands-on support in a legal office environment. You will perform copy, production, scanning, mail, and conference room coordination while ensuring timely service to attorneys and staff.

The role requires strong presentation, customer service, and communication skills to interact with partners, clients, and vendors. Occasional overtime and travel between office locations may be necessary.

Qualifications

• High school diploma or GED required.
• 1–2 years of related work experience required.
• Minimum 2 years experience in the legal industry preferred.
• Excellent customer service, interpersonal, and communication skills.
• May require a valid driver's license with clean record.

Responsibilities

• Charge back to firm/clients for work, supplies, hours, and services.
• Operate copier, fax, mail, and shipping processes.
• Provide professional support to executive-level users.
• Maintain billing logs, access records, and supply inventories.
• May require overtime including evenings and weekends.

Skills

Customer service

Interpersonal skills

Communication

Office equipment

Documentation management

Time management

Education

High school diploma

Tools

Copitrak

Equitrac

Document management systems

Job description

Ricoh Americas Holdings in Washington, DC is seeking a Legal Senior Onsite Service Specialist to provide hands-on support in a legal office environment. You will perform copy, production, scanning, mail, and conference room coordination while ensuring timely service to attorneys and staff.

The role requires strong presentation, customer service, and communication skills to interact with partners, clients, and vendors. Occasional overtime and travel between office locations may be necessary.