Onsite Resident Manager Administrative Assistant

Housing Network Enterprises Inc; Los Altos (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

On-site housing

Rental bonuses

Medical insurance contributions

Paid Time Off (PTO)

Job summary

A property management company in California seeks a motivated individual with 3-5 years of apartment management experience. The ideal candidate will ensure excellent customer service while managing leasing processes and resident interactions. Candidates should have strong communication skills and familiarity with property management software. Competitive compensation based on experience offered, along with a flexible schedule and various benefits.

Qualifications

• 3-5 years of apartment management experience required.
• Successful sales and closing experience is a must.
• Strong writing and speaking skills necessary.
• Appfolio property management software.
• Strong writing and speaking skills.
• Flexibility / team player.
• Motivated to learn, attention to detail.
• Basic maintenance knowledge.
• Must be able to pass a background check/drug screen, reliable vehicle, DL, insurance, and registration.

Responsibilities

• Interact with residents and internal team members professionally.
• Maintain high customer service and communication.
• Screen rental applications and show units.
• Marketing and advertising.
• Perform market survey / analysis.
• Screening rental applications and showing units to prospective renters.
• Move-ins and move-outs of Residents.
• Apartment rules / lease enforcement.
• Unit inspections.
• Weekly property status reporting.
• Answering the phone / administrative functions / light maintenance tasks.
• Walking the property and ensuring all is in order.
• Ready/willing for 24/7 emergencies.

Skills

Organized

Detail-oriented

Customer Service

Communication

Team Player

Maintenance knowledge

Background check compliance

Tools

Google Suite

Microsoft Word

Excel

Appfolio Property Management Software

Job description

Benefits

• 401(k)
• Flexible schedule
• On-site housing, rental bonuses, medical insurance contributions, PTO

Job Summary

Be a valued team player in a successful operating family business with over 40 years of experience. Looking for an organized, motivated, detail-oriented, and dependable team player with the opportunity to live and work onsite.

Compensation depends on experience.

Responsibilities

• Interacting with residents, future residents and internal team members in a professional manner
• Maintaining a high level of customer service and excellent communication
• Apartment leasing process
• Marketing and advertising
• Perform market survey / analysis
• Screening rental applications and showing units to prospective renters
• Move-ins and move-outs of Residents
• Apartment rules / lease enforcement
• Unit inspections
• Weekly property status reporting
• Answering the phone / administrative functions / light maintenance tasks (willingness to work with hands for light tasks)
• Walking the property and ensuring all is in order
• Ready/willing for 24/7 emergencies

Experience and Qualifications

• Minimum of 3-5 years apartment management experience
• Successful sales/closing experiences
• Computer skills (Google Suite, Microsoft word, excel, and fluency with technology)
• Appfolio property management software
• Strong writing and speaking skills
• Flexibility / team player
• Motivated to learn, attention to detail
• Basic maintenance knowledge
• Must be able to pass a background check/drug screen, reliable vehicle, DL, insurance, and registration

Please note this description is not an all-inclusive list of job duties. Job duties may be added, deleted, or modified at any time. This job description does not constitute an employment contract.