Onsite Learning Experience Manager — Lead Training

TaskUs USA LLC; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off including vacation, sick

Job summary

TaskUs USA LLC is seeking a Learning Experience Manager to design and expand training programs aligned with client needs. You will lead a team of up to 8 Learning Experience Leaders, coordinate schedules, and ensure onboarding and ongoing development across sites.

This on-site role in New Braunfels requires travel up to 25% and a strong emphasis on performance metrics. You will partner with Recruiting, Operations, and Leadership to build scalable learning solutions, drive world-class training,

Qualifications

• Strong written and verbal communication skills.
• Experience in training or learning development.
• Management experience in a training/L&D space.
• BPO experience preferred.
• Willingness to travel up to 25%.

Responsibilities

• Create and maintain training programs across assigned sites.
• Coordinate, organize, and implement all training initiatives.
• Manage a team of Learning Experience Leaders.
• Ensure onboarding and new hire training success for clients.
• Provide coaching and feedback to staff and track KPIs.

Skills

Communication

Coaching & mentoring

Training management

BPO experience

Travel readiness

Education

High School Diploma or GED

Four-year college degree (preferred)

Tools

Microsoft Office

Google Suite

Job description

TaskUs USA LLC is seeking a Learning Experience Manager to design and expand training programs aligned with client needs. You will lead a team of up to 8 Learning Experience Leaders, coordinate schedules, and ensure onboarding and ongoing development across sites.

This on-site role in New Braunfels requires travel up to 25% and a strong emphasis on performance metrics. You will partner with Recruiting, Operations, and Leadership to build scalable learning solutions, drive world-class training,