Onsite Lab & Materials Coordinator

Avantor, Inc.; Massachusetts; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health and wellness

Paid time off

401(k) and stock plan

Insurance protection

Employee recognition

Job summary

Avantor, Inc. in Cambridge, MA is seeking an inventory and materials specialist to join the Lab and Production Services team.

You will report to the Onsite Supervisor and support our customers by performing mission-based lab work and research protocols that help return time back to science. You will oversee consumables, materials, track inventory, perform cycle counts, and ensure GMP-compliant documentation while using systems like SAP, Citrix, and Avantor tools.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in material handling, inventory replenishment, or customer service.
• GMP is a plus.
• Proficiency in Word and Excel.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Self-motivated with strong organizational and time management abilities.
• Proven ability to prioritize tasks, meet deadlines, and work independently.
• Professional demeanor with a strong commitment to customer service.
• High regard for safety, quality, and strict adherence to protocols, policies, and procedures.

Responsibilities

• Oversee consumables, chemicals, samples, and other materials.
• Maintain accurate inventory records and process requests for inventory movement on and off-site.
• Monitor slow-moving and obsolete inventory, conduct cycle counts, and support annual physical inventories.
• Generate and maintain inventory reports and customer metrics.
• Perform desktop delivery of inbound packages.
• Ensure accurate tracking of expiration dates, lot numbers, and quantities.
• Utilize login functions and maintain GMP-compliant documentation.
• Serve as the primary point of contact for inventory-related inquiries.
• Communicate effectively with customers, purchasing directors, facility directors, and plant managers.
• Provide daily support, including order entry, reporting, metric tracking, and cost savings documentation.
• Manage backorder reporting, expedite orders, and coordinate direct factory shipments.
• Handle third-party support, quote management, document control, and resolution of invoice or pricing discrepancies.
• Coordinate outbound shipments, including hazardous materials, and ensure compliance with packaging and documentation requirements.
• Update and maintain Standard Operating Procedures (SOPs).
• Use various systems, including SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer‑specific platforms.

Skills

Attention to detail

Communication skills

Time management

Prioritization

Customer service

Safety compliance

Microsoft Office

Education

High school diploma or GED

Tools

SAP

Citrix

Avantor Inventory Management Systems

ChemSW

Job description

Avantor, Inc. in Cambridge, MA is seeking an inventory and materials specialist to join the Lab and Production Services team.

You will report to the Onsite Supervisor and support our customers by performing mission-based lab work and research protocols that help return time back to science. You will oversee consumables, materials, track inventory, perform cycle counts, and ensure GMP-compliant documentation while using systems like SAP, Citrix, and Avantor tools.