Onsite Lab Computing & CSV Specialist

Cognizant; Raritan (NJ); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays

401(k) Plan

Disability Insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Lab Computing Support Specialist to ensure reliability and compliance of laboratory systems in a regulated Life Sciences environment. You will collaborate with QA, IT, and business stakeholders to maintain compliant operations.

The role requires lifecycle management, troubleshooting across software and instruments, and strong knowledge of CSV and regulatory requirements. Onsite in Spring House, PA with a focus on continuous improvement and audits.

Qualifications

• Bachelor's degree in Life Sciences, IT, Engineering, Computer Science, or a related discipline.
• Experience supporting laboratory systems within pharmaceutical, biotechnology, or other regulated Life Sciences environments.
• Strong understanding of GxP, GLP, GMP, data integrity principles, and regulatory requirements.
• Hands-on experience with Computer System Validation (CSV), SDLC, and validation lifecycle activities.
• Experience supporting laboratory software applications, analytical instruments, and instrument integration platforms.
• Knowledge of laboratory workflows and familiarity with analytical instruments such as HPLC, GC, spectrophotometers, or similar laboratory technologies.
• Experience with user administration, backup and recovery processes, software upgrades, patch management, and system maintenance activities.
• Working knowledge of ticketing and service management tools such as ServiceNow, Remedy, or similar platforms.
• Experience with deviation management, change control, CAPA processes, and audit support activities.
• Strong troubleshooting, communication, technical documentation, and stakeholder management skills.

Responsibilities

• Manage the lifecycle of laboratory systems, including implementation, validation, maintenance, upgrades, patching, backup, archival, and decommissioning activities.
• Provide technical support for laboratory software systems, instrument integration platforms, and analytical instruments while troubleshooting software, hardware, and connectivity issues.
• Partner with laboratory, QA, and IT teams to ensure compliance with GxP, GLP, GMP, CSV, and data integrity requirements.
• Coordinate with vendors for system installations, maintenance, upgrades, issue resolution, and service management while ensuring regulatory and operational requirements.
• Support audits, inspections, change management, deviation management, CAPA activities, documentation updates, and continuous improvement initiatives across laboratory systems.

Skills

Troubleshooting

Communication

Technical documentation

Stakeholder management

Education

Bachelor's degree in Life Sciences, IT, Engineering, CS, or related

Tools

ServiceNow

Remedy

Jira

Job description

Cognizant is seeking a Lab Computing Support Specialist to ensure reliability and compliance of laboratory systems in a regulated Life Sciences environment. You will collaborate with QA, IT, and business stakeholders to maintain compliant operations.

The role requires lifecycle management, troubleshooting across software and instruments, and strong knowledge of CSV and regulatory requirements. Onsite in Spring House, PA with a focus on continuous improvement and audits.