Lab IT & Instrumentation Specialist (CSV)

Verista; Cambridge (MA); On-site; USD 74,000 - 123,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) retirement plan

Paid time off

Job summary

Verista is seeking a hands-on Laboratory IT Support SME to support lab computing environments and instrumentation across R&D labs with a focus on computer system validation (CSV). This role bridges IT and scientific operations, partnering with scientists, vendors, and enterprise IT to ensure compliant and reliable lab operations.

Responsibilities include IT support for lab PCs, instrument-connected systems, software installs, instrument onboarding, and serving as IT contact for Windows/AD,

Qualifications

• Bachelor's degree in IT, CS, Life Sciences or related field.
• Experience supporting lab environments in pharma/biotech.
• Hands-on troubleshooting across hardware, software, networking.
• Experience with instrument-connected PCs and CSV concepts.
• Familiar with Windows AD and networking basics.
• Experience with Veeva and change control.

Responsibilities

• Provide day-to-day IT support for lab PCs and instrument-connected systems, troubleshooting issues across OS, applications, and instrument connectivity.
• Perform installs, upgrades, and configuration for scientific software and lab tools.
• Onboard new lab instruments and coordinate with vendors during installs and troubleshooting.
• Serve as the primary IT contact for lab users, supporting Windows environments, AD, permissions, basic networking, and backup/restore processes.
• Fulfill the IT role in computer system validation activities to ensure data integrity.
• Partner with instrument vendors on IQ/OQ validation, supporting IQ and troubleshooting OQ as needed.
• Work within Veeva and change control processes, keeping validation docs current and audit-ready.
• Occasional off-hours support, typically remote.

Skills

IT support

Windows admin

Active Directory

Networking basics

GxP experience

Veeva

Change control

Lab instrumentation

Two-site onsite

Linux experience

DB familiarity

Education

Bachelor's degree in IT/CS/Life Sciences

Job description

Verista is seeking a hands-on Laboratory IT Support SME to support lab computing environments and instrumentation across R&D labs with a focus on computer system validation (CSV). This role bridges IT and scientific operations, partnering with scientists, vendors, and enterprise IT to ensure compliant and reliable lab operations.

Responsibilities include IT support for lab PCs, instrument-connected systems, software installs, instrument onboarding, and serving as IT contact for Windows/AD,