Onsite L2 Data Center Technician: Rack & Server Deployments

Atrium; Reno (NV); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium is seeking an L2 Data Center Technician to support a fast-paced data center environment in Reno. You will perform rack-and-stack, server and network hardware deployments, cabling, and break/fix work in a hands-on role onsite.

Candidates should have prior data center or infrastructure support experience, strong troubleshooting skills, and the ability to work independently within a high-volume environment, following SOPs and ITSM processes.

Qualifications

• Hands-on data center experience required.
• Rack-and-stack experience; able to independently install and remove rack-mounted equipment.
• Strong server hardware troubleshooting and break/fix experience.
• Experience deploying servers, switches, storage, and related infrastructure.
• Experience with fiber and/or copper cabling.
• Knowledge of physical network connections and basic network troubleshooting.
• Familiarity with TCP/IP, Ethernet, ports and connectivity concepts.
• Experience diagnosing and replacing failed hardware components.
• Experience working from tickets and documenting completed technical work.
• Ability to follow detailed technical documentation and procedures.

Responsibilities

• Perform rack-and-stack activities for servers, switches, storage devices, and other data center equipment.
• Install, remove, relocate, and decommission rack-mounted hardware.
• Perform hands-on server and network equipment deployments.
• Troubleshoot hardware failures and complete break/fix requests.
• Diagnose and replace components including drives, memory, power supplies, and network cards.
• Install, trace, label, organize, and troubleshoot fiber/copper cabling.
• Verify physical connectivity between servers, switches, and power infrastructure.
• Provide Smart Hands / Remote Hands support for engineering and infrastructure teams.
• Troubleshoot basic networking and connectivity issues.
• Monitor and manage incidents and service requests in ITSM systems.
• Maintain accurate equipment inventory, asset tracking, and deployment documentation.
• Assist with data center moves, adds, and changes.
• Follow SOPs, runbooks, escalation procedures, and safety requirements.
• Document technical work accurately and elevate higher-level issues when appropriate.

Skills

Rack-and-stack

Server hardware

Fiber/Copper cabling

TCP/IP networking

ITSM / ticketing

Onsite work

Independent working

Education

Associate degree or technical cert

Tools

Structured cabling

Rack hardware installation

Job description

Atrium is seeking an L2 Data Center Technician to support a fast-paced data center environment in Reno. You will perform rack-and-stack, server and network hardware deployments, cabling, and break/fix work in a hands-on role onsite.

Candidates should have prior data center or infrastructure support experience, strong troubleshooting skills, and the ability to work independently within a high-volume environment, following SOPs and ITSM processes.