Onsite IT Technician II — Miami, Hands-On IT Support

Lennar USA; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid parental leave

Adoption assistance

Vacation time (3 weeks)

Holiday, sick leave & personal day

Employee referral bonus

Home purchase discounts

Special programs (Everyone’s Included)

Job summary

Lennar USA is hiring an Onsite IT Technician II to provide intermediate technical support for Lennar Associates at our Miami, FL offices. You will troubleshoot hardware and software issues, manage internal client relationships, and maintain documentation while coordinating installations and events.

You will work closely with the Onsite IT Manager, update ServiceNow tickets daily, and report downtime promptly. A strong focus on communication, problem solving, and meeting user needs is expected.

Qualifications

• Able to troubleshoot IT issues with minimal supervision.
• Strong verbal and written communication for user support.
• Basic understanding of technology standards and best practices.
• High school diploma or GED; IT certifications preferred (CompTIA A+).

Responsibilities

• Provide hardware and software support to users.
• Maintain and update ServiceNow tickets daily.
• Assist in coordinating technology installations and events.
• Troubleshoot workstation, printer, and copier issues; coordinate repairs.
• Produce and update IT support documentation; provide incident summaries.
• Report downtime and connectivity issues promptly; coordinate with vendors.

Skills

Troubleshooting IT issues

Communication skills

Problem solving

Tech standards

Self‑driven

Education

High school diploma or GED

CompTIA A+ or equivalent

Job description

Lennar USA is hiring an Onsite IT Technician II to provide intermediate technical support for Lennar Associates at our Miami, FL offices. You will troubleshoot hardware and software issues, manage internal client relationships, and maintain documentation while coordinating installations and events.

You will work closely with the Onsite IT Manager, update ServiceNow tickets daily, and report downtime promptly. A strong focus on communication, problem solving, and meeting user needs is expected.