Onsite IT Technician I — Multi-Device Support

Toot; Amarillo (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

Toot is seeking an IT Technician Level 1 for an onsite role in Amarillo, TX. The position requires relocation to Amarillo and offers growth within a collaborative IT environment.

You will respond to service requests, install, upgrade, troubleshoot, and repair a wide range of devices including PCs, laptops, phones, tablets, POS systems, ATMs, CCTV, safes, and VoIP systems. The ideal candidate has an associates degree in IT or 3+ years IT experience, strong problem-solving and communication

Qualifications

• Associates degree in IT-related field.
• CompTIA A+ certification or 3 years IT-related experience.
• Ability to relocate to Amarillo, onsite role.
• Valid driver’s license with clean driving record.

Responsibilities

• Respond to service tickets and resolve issues promptly.
• Document processes in ticketing system.
• Install, upgrade, troubleshoot and repair devices (PCs, laptops, phones, tablets, POS systems, ATMs, CCTV, safes, terminals, VoIP).
• Assist in store remodeling and new store construction builds.
• Maintain organized workspace and inventory.

Skills

Critical thinking

Communication

Organization & time management

Problem solving

Attention to detail

Accountability

Education

Associate degree in IT-related field

Tools

MS Office

MS Excel

POS systems

CCTV systems

Low voltage systems

Job description

Toot is seeking an IT Technician Level 1 for an onsite role in Amarillo, TX. The position requires relocation to Amarillo and offers growth within a collaborative IT environment.

You will respond to service requests, install, upgrade, troubleshoot, and repair a wide range of devices including PCs, laptops, phones, tablets, POS systems, ATMs, CCTV, safes, and VoIP systems. The ideal candidate has an associates degree in IT or 3+ years IT experience, strong problem-solving and communication