Onsite IT Technician – Gaming Facility Support

Rosie’s Gaming Emporium – New Kent; Virginia (MN); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

The IT Technician role at Colonial Downs Group LLC, supporting Rosie’s Gaming Emporium – New Kent, ensures smooth operation of computer resources, POS, printers, and networking across the gaming facility. Compensation is $20 per hour, with potential for nights, weekends, and holidays as needed.

Responsibilities include onsite IT support, hardware/software installation, backups, user accounts, inventory management, and coordination with vendor support to resolve issues while maintaining

Qualifications

• High school diploma or equivalent.
• 1+ years IT experience or related field.
• Must obtain and maintain Virginia Racing Commission License.

Responsibilities

• Provides onsite IT support for the gaming facility.
• Installs new hardware and network equipment.
• Troubleshoots software, web apps, and connectivity issues.
• Maintains inventory of computer equipment and manages backups.
• Educates users and trains staff on new systems.
• Ensures data integrity and security rights.

Skills

Customer service

Communication

Analytical thinking

IT hardware/software knowledge

Education

High school diploma or equivalent

Tools

POS systems

Printers

Networking equipment

Job description

The IT Technician role at Colonial Downs Group LLC, supporting Rosie’s Gaming Emporium – New Kent, ensures smooth operation of computer resources, POS, printers, and networking across the gaming facility. Compensation is $20 per hour, with potential for nights, weekends, and holidays as needed.

Responsibilities include onsite IT support, hardware/software installation, backups, user accounts, inventory management, and coordination with vendor support to resolve issues while maintaining