IT Infrastructure Technician - Resort Field & Helpdesk

Boyne Resorts; Michigan; Sur place; USD 52 000 - 80 000; Plein temps

Avantages offerts par ce poste

Ski passes

Golf passes

Waterpark passes

Employee discounts

Résumé du poste

Boyne Mountain Resort in Michigan is seeking an Infrastructure Technician for a full-time, year-round IT role serving Boyne Mountain Resort, Boyne Country Sports, and BOYNE reservations teams across three locations.

The position balances hands-on field work with helpdesk duties, with primary responsibility at Boyne Mountain and occasional travel to other Boyne locations in Michigan. Perks include ski, golf, waterpark passes and various discounts.

Qualifications

• High school diploma or GED.
• Valid driver's license.
• Self-motivated with ownership of tasks.
• Strong interpersonal and communication skills.
• Comfort with basic hand tools and troubleshooting.
• Willing to work nights, weekends, holidays, and overtime.
• Able to travel to Boyne locations in Michigan.

Responsabilités

• Maintain voice, data, and TV cabling infrastructure indoors and outdoors.
• Provide helpdesk support to resort team members; log and resolve tickets promptly.
• Perform morning system checks on WiFi, guest room systems, digital signage, and related tech.
• Support guest room issues (TV, phone, internet).
• Troubleshoot and repair end-user devices and resort tech.
• Plan daily/weekly workload; arrive prepared with tools.
• Document solutions for end-user education and reference.
• Rotate POS hardware; manage inventory.

Formation

High school diploma or GED

Description du poste

Boyne Mountain Resort in Michigan is seeking an Infrastructure Technician for a full-time, year-round IT role serving Boyne Mountain Resort, Boyne Country Sports, and BOYNE reservations teams across three locations.

The position balances hands-on field work with helpdesk duties, with primary responsibility at Boyne Mountain and occasional travel to other Boyne locations in Michigan. Perks include ski, golf, waterpark passes and various discounts.