Onsite IT Systems & Support Engineer

Saint Joseph's College of Maine; Standish (ME); On-site; USD 75,000 - 95,000; Full time

Job summary

Saint Joseph’s College of Maine is seeking an IT Systems and Support Engineer to maintain the stability, performance, and security of the college's IT infrastructure. You will deliver expert end-user support to faculty, staff, and students while contributing to administration of core systems and network.

The role requires 5+ years in IT, a bachelor’s degree in IT/CS, and relevant certifications. This is a full-time, 100% on-site position with a focus on proactive problem-solving in an academic

Qualifications

• 5+ years in IT, preferably in education or service-oriented environment.
• Experience supporting end-users and administering systems in professional settings; MSP is a plus.
• Bachelor’s degree in IT/CS or related field preferred.
• Certifications such as CompTIA A+/Network+, MS Modern Desktop, MCSA, CCNA, ITIL are assets.
• Strong understanding of Windows, macOS, Linux and common software applications.

Responsibilities

• Provide expert-level technical support to faculty, staff, and students.
• Administer and maintain core IT systems and network infrastructure.
• Ensure stability, performance, and security of College IT environments.
• Collaborate with IT team to resolve incidents and drive improvements.

Skills

End-user support

Windows/macOS/Linux

Network fundamentals

Communication skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Active Directory/LDAP

Azure AD/Entra ID

Microsoft 365 / GWS

PowerShell

RMM/ITSM tools

Intune / MDM

Apple School Manager

Job description

Saint Joseph’s College of Maine is seeking an IT Systems and Support Engineer to maintain the stability, performance, and security of the college's IT infrastructure. You will deliver expert end-user support to faculty, staff, and students while contributing to administration of core systems and network.

The role requires 5+ years in IT, a bachelor’s degree in IT/CS, and relevant certifications. This is a full-time, 100% on-site position with a focus on proactive problem-solving in an academic