Onsite IT Systems Engineer: Infrastructure & End-User Support

Steel Dynamics, Inc; Columbus (MS); On-site; USD 60,000 - 80,000; Full time

Job summary

Aluminum Dynamics is seeking an IT Systems Engineer for our Starkville/Columbus, Mississippi facility. You will be the primary on-site IT resource delivering day-to-day support, maintaining reliable services, and coordinating with the IT team on enterprise projects and cybersecurity.

The role requires hands-on ownership of end-user support, local infrastructure, and documentation, with a focus on reliability and user experience in a manufacturing environment.

Qualifications

• Professional experience supporting business IT environments.
• Strong desktop, hardware, software, and network troubleshooting skills.
• Working knowledge of Microsoft Windows, Microsoft 365, and TCP/IP networking.

Responsibilities

• Serve as the primary IT contact for UBC employees and leadership.
• Provide support for desktops, laptops, printers, mobile devices, software, peripherals, conference rooms, and office technology.
• Deploy, replace, maintain, and inventory IT equipment.
• Troubleshoot local network, wired, and wireless connectivity issues.
• Maintain network closets, structured cabling, patch panels, and equipment rooms.
• Provide on-site support for servers, network equipment, cameras, and other infrastructure.
• Provide smart-hands support for ADL IT projects and escalated incidents.
• Coordinate with ADL IT and vendors when additional technical expertise is required.
• Maintain IT documentation, asset records, and work-order status.
• Follow ADL IT standards, cybersecurity practices, and company safety requirements.
• Identify opportunities to improve technology reliability and user experience.

Skills

Troubleshooting

Windows & Microsoft 365

Networking (TCP/IP)

Independent work

Education

Associate or Bachelor’s degree in IT/CS or related field

Tools

Active Directory

DNS

DHCP

VMware

Microsoft 365 administration

Job description

Aluminum Dynamics is seeking an IT Systems Engineer for our Starkville/Columbus, Mississippi facility. You will be the primary on-site IT resource delivering day-to-day support, maintaining reliable services, and coordinating with the IT team on enterprise projects and cybersecurity.

The role requires hands-on ownership of end-user support, local infrastructure, and documentation, with a focus on reliability and user experience in a manufacturing environment.