On-Site IT Systems Engineer: Networking & End-User Support

Steel-Dynamic; Columbus (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

Aluminum Dynamics Inc is seeking an IT Systems Engineer for our Starkville/Columbus, Mississippi facility. The role will serve as the primary on-site IT resource, delivering day-to-day technology support and maintaining reliable IT services across UBC facilities.

The position is hands-on and independent, requiring strong troubleshooting skills and collaboration with the IT team on cybersecurity, enterprise infrastructure, and project support.

Qualifications

• Professional experience supporting business IT environments.
• Strong desktop, hardware, software, and network troubleshooting skills.
• Working knowledge of Windows, Microsoft 365, and TCP/IP networking.
• Ability to work independently, prioritize issues, and take ownership through resolution.
• Strong communication, documentation, and customer-service skills.

Responsibilities

• Serve as the primary IT contact for UBC employees and leadership.
• Provide support for desktops, laptops, printers, mobile devices, software, peripherals, conference rooms, and office technology.
• Deploy, replace, maintain, and inventory IT equipment.
• Troubleshoot local network, wired, and wireless connectivity issues.
• Maintain network closets, structured cabling, patch panels, and equipment rooms.
• Provide on-site support for servers, network equipment, cameras, and other infrastructure.
• Provide smart-hands support for ADL IT projects and escalated incidents.
• Coordinate with ADL IT and vendors when additional technical expertise is required.
• Maintain IT documentation, asset records, and work-order status.
• Follow ADL IT standards, cybersecurity practices, and company safety requirements.
• Identify opportunities to improve technology reliability and user experience.

Skills

IT support experience

Desktop & network troubleshooting

Windows + TCP/IP

Independent worker

Communication & documentation

Education

IT degree (Assoc/BSc)

Tools

Active Directory

DNS / DHCP

VMware

Microsoft 365 admin

Job description

Aluminum Dynamics Inc is seeking an IT Systems Engineer for our Starkville/Columbus, Mississippi facility. The role will serve as the primary on-site IT resource, delivering day-to-day technology support and maintaining reliable IT services across UBC facilities.

The position is hands-on and independent, requiring strong troubleshooting skills and collaboration with the IT team on cybersecurity, enterprise infrastructure, and project support.